Returns & Exchanges
At Bunnies By The Bay, we want your little one to love their new friend, which is why we offer a 30-day return policy for items in original, unwashed condition. We are dedicated to making the return process as simple and comforting as a warm hug.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back to us.
Pack With Care
Safely place your items in their original packaging, ensuring all tags are attached and the product is in gift-ready condition.
Print and Attach Label
Download and print your pre-paid shipping label from the portal and securely affix it to the outside of your return package.
Ship and Refund
Drop your package off at any authorized carrier location; once we receive and inspect your items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing